Hotel Kramer

Good location with easy access to the metro, rooms were comfortable and all you needed. Foyer and hotel bar were really nice, everything was clean, sleek and modern. Staff were always on hand to help and were really friendly. Welcome drink (Cava or Orange Juice) and free water at reception were both nice touches too.

The hotel staff were pleasant and very attentive when needed. We booked taxis through them which was very easy to do and gave us information on how best to travel around the city. The hotel is very well connected to the old town with 3 bus stops in close vicinity, allowing you to get to pretty much anywhere in Valencia. At the bar/restaurant the staff were great and quick to take orders or bring out food. We arrived late in the evening and was fantastic to see the restaurant was serving food until midnight. The food at the breakfast was of good quality but after a few days it did get very repetitive, it would have been nice to have a bit more variety in the food offered, especially with the hot food as it seemed to be mainly just eggs on toast that you could order with either some cold meats or avocado. The room was very clean and comfortable with a huge double bed. Our room was on the side with the main road but the windows were well insulated and kept outside noise to a minimal level. It would have been nice if there were facilities to make your own coffee or tea in the room, there was however unlimited coffee as part of the breakfast. The bathroom was very modern with a good shower but a bit on the small side and lacked storage for any toiletries. Overall we had a very nice stay and would look to stay again in the future.

The location of the hotel was very good if you need to go to the hospital (9 octubre) The receptionists were very kind. I had to call several times to ask questions and they were always very helpful. I asked for a quiet room on the last floor and they accommodated my petition. The room was big enough for two people. The beds were comfortable with two pillows each. There was a closet with hangers. There were bathroom amenities: shower gel, shampoo, body milk and a hair dryer. There was a free bottle of water in the room and there was water and different coffee options in the reception too. We had dinner in the hotel and the quality of the food and the price were very good. We didn't have breakfast in the hotel so I can't say anything about it.

Location is very good-close to the city center (20min walk), metro (200m), bus (in front of the hotel). Staff is really helpfull and polite. Reception non stop. Breakfast is very good. Coffe at breakfast is the espresso you drink in cafees, great! Room is very comfy, clean, bed is large and cosy. It was very quiet (end of may), we were able to sleep without any noise. Isolation si good. Two pillows 👍

Due to unexpected emergencies, we had to change our entire schedule in Europe and change or cancel many hotel bookings. We didn’t hold much hope here, because all hotels we talked to before declined our request. Just to try, we submitted the request online to Kramer to shorten our stay from two nights to one night. Surprisingly the staff immediately modified our booking for free and refund one night’s accommodation fee. We were so nicely surprised and grateful because this was the first good thing that happened to us on this trip after all the chaos and chores. Obviously the staff here are very focused on customer satisfaction instead of just wanting the money. It really saved our mood for this holiday in Europe. The hotel itself is in great location, right next to a shopping mall and public transportation. With a few bus stops, you’ll be in city center. It’s also quite new and clean. Staff are very friendly and helpful. We will definitely stay here if we come to Valencia again. And we recommend it to all friends and families who plan to visit Valencia!